Cookies and privacy policy

Bioquochem S.L. respects your privacy. Our guidelines for protecting the information you provide us with during your visit to our web site are listed below.

Privacy Statement
This statement discloses the Internet Privacy Policy for Bioquochem S.L. website, www.bioquochem.com. This site has been designed so that no personal identifying information is displayed online or is accessible to the general public. You can browse bioquochem.com and our online catalogs without telling us who you are or revealing any information about yourself.

Use of Data
Information collected during ordering process – When you order and register with Bioquochem on the web, we collect the following information: name, address, phone and  email. We do not sell or distribute this information to any third party except to complete transactions with our freight companies that drop ship orders on our behalf.

When you register as a customer and provide us with your email address, we will occasionally send you email with recommendations or notices of new products, prices, and services. Once you register, you will be given an opportunity to opt out of this service by changing the settings in your profile or via the first email you receive from us.

Cookies

Bioquochem.com uses software tags called “cookies” to identify customers and track shopping cart when they visit our site. This benefits the customer by allowing them to stay logged in during their visit so they do not have to continually log-in.

Correct/Update/Delete User Information On Bioquochem.com
Users can update or correct, their personal information on Bioquochem.com by changing their profile information in “My Account”. If you have any questions, e-mail our customer service team at customer@bioquochem.com

Removal from the Bioquochem Mail List
Email your request info@bioquochem.com to be removed from our mail list.

Information Security
All information gathered on the Bioquochem.com site is stored and maintained in secure facilities. Our web site is regularly tested for potential security breaches. Our current security technology is Secured Socket Layer (SSL).

Bioquochem S.L. reserves the right to change this Privacy Policy at any time. The revised policy will be posted on our website for visitors to review.

Data Theft Contingency Plan

Bioquochem S.L. makes every effort to ensure that data is secure. In the event that our processes fail to prevent the theft of sensitive data, we will undertake the following:

Customers that may be impacted by any data theft will be notified.
Notification that data has been compromised will be given to the vendor bank within 48 hours of obtaining this knowledge.
At the request of the customer, we will place on record the contact information for any impacted financial institution (i.e. credit card issuer) and notify the institution within the same time frame as given above.
We will communicate to the customer whatever information may aid their efforts to prevent data theft from causing harm to their organization. This may include an estimate of the number of records, users, or accounts involved.